Terms & Conditions
How long will it take to receive my order?
All orders placed before 2pm on a working day (Mon - Fri) are dispatched that day. Orders placed after 2pm will be dispatched on next working day.
We offer next working day delivery in Ireland in 97% of cases. Uk deliveries are within 2 day's, European mainland deliveries between 2 and 4 days and approximately 5 working days for the rest of the world.
Please note: Orders places after 2pm on Friday will not be dispatched until Monday.
We do not offer deliveries on Saturday, Sunday or on Bank Holidays. If for example, you place an order at 3pm on Friday of a bank holiday weekend, it will not be dispatched until the following Tuesday.
What are the delivery charges?
Delivery is free on the Island of Ireland for all orders.
Other destination charges are available on the homepage
How do I pay?
We accept all major credit cards. We also accept payments from Paypal. If you wish to purchase over the phone we can facilitate the payment by credit card. We do not keep your credit card details. If you require a refund at a later date we will need to cal you for your card details. Our site is a fully secured site and we use Realex/Global payments as out online card payment facility.
What if i need to return something?
If you need to return something, you can either post it back to us, or drop it into either of our shops. We offer a full refund on all purchases, or exchanges, whichever is the most suitable. We do not set a time limit on returns as long as it is reasonable. As soon as we receive the returned goods, we will refund you in full. Please send the invoice with the returned items. Underwear is not returnable..
Is Kingsize Irish?
Yes, Kingsize is an Irish business. We have 2 shops. One in Galway and one in Dublin and on online shop www.kingsize.ie.