Frequently Asked Questions
About Kingsize
Are there actual physical Kingsize, shops, or is it only an online shop?
Are there actual physical Kingsize, shops, or is it only an online shop?
We have two stores, in Galway and Dublin
Ordering
What payment methods are available on kingsize.ie?
What payment methods are available on kingsize.ie?
Kingsize accept all major debit and credit cards, PayPal and One4all gift cards.
What if I want to speak to someone?
What if I want to speak to someone?
You can call us in our store in Galway on 091 763827
Shipping/Delivery
Does Kingsize.ie offer a click & collect option?
Does Kingsize.ie offer a click & collect option?
Yes, you can shop online on Kingsize.ie and during check out, you can arrange to collect in either shop. Galway collections are immediate, Dublin collections can take up to 3 working days.
How long does delivery take when you order from Kingsize.ie?
How long does delivery take when you order from Kingsize.ie?
Delivery in Ireland takes 1-2 working days for orders placed before 12 noon. Delivery to the UK takes around 2-3 working days, Europe 3-4 working days and rest of the world between 5 and 10 working days.
How much do Kingsize.ie charge for delivery?
How much do Kingsize.ie charge for delivery?
Delivery across Ireland & Northern Ireland is free for any order over €60, and is €5 for any order under €60. Delivery costs for other countries vary and can be found in our delivery section.
Returns and Refunds
How do I return an item I bought on Kingsize.ie?
How do I return an item I bought on Kingsize.ie?
All returns can be posted to Kingsize, 9 Tuam Rd Retail Centre, Tuam Road, Galway H91 EO82, or alternatively you can visit one of our shops and return in person. If a product is faulty in any way, please return it and we will arrange delivery of a new one or organise a refund (including postage) immediately. All refunds will be actioned immediately on return.
